"username" Case Sensitive

The ‘username’ field appears to be case sensitive. Is there an option to turn this off?

Passwords should be CaSe SeNsItIvE but not usernames. I believe this is a bug. When a user enters a username the OS typically capitalises the first character, leading to user frustration when it doesn’t work.

I can see in the logs that it was rejected due to username/password issue but the problem was the capitalisation of the first letter of the username - not an issue with the username or password itself. How can this be resolved?

This system is going to be used within education so with children we need to be a bit more forgiving when they enter something like a username :sweat_smile:

I also tried a workaround by using other methods for login such as externalID but these are also case sensitive.


使用邮箱+密码的方式呢,邮箱登录不区分大小写